Customer Service Agent

TYROOLA
Jakarta - Indonesia
Posted 2 bulan yang lalu |

INFO DETAILS

Job Type   :
Full-time

DESCRIPTION

  • Tyroola is an ecommerce platform for tyres in “Scale Up” stage. We disrupt the traditional industry with activities in Australia, New Zealand, Indonesia, and Europe. Tyroola is a leading online marketplace for tyres and automotive parts in “Scale Up” stage. We disrupt the $5 billion traditional automotive aftermarket industry where 95% of the sector still operating offline. We are active and growing our presence in several countries in the Asia-Pacific region and Europe. We consider ourselves a marketing & technology-led company which happens to be selling tyres.
  • Come join our team as a Customer Service Coordinator!
  • Your Responsibilities
  • · handling of customer requests via phone, whatsapp, email and live Chat
  • · Competent and friendly handling of Tyroola's customers
  • · Close cooperation and support with the Operations department
  • · Build-up, introduction and implementation of processes and structures in customer service
  • Benefits
  • · Work remotely, from our co-work office in Jakarta, and collaborate with the team spread across different parts of the world including Sydney, Australia
  • · Collaborate with and learn from a team of experienced professionals
  • · Flexible working hours and arrangements, work from home or remotely
  • · A motivated, hands-on, international team, flat hierarchies and short communication channels
  • · Ability to move fast, grow with the company, progress in role and responsibilities for the right candidate
  • YOUR QUALIFICATIONS:
  • · You are reliable, conscious and you work self-reliant and very structured
  • · You highly enjoy communicating with different types of customers and you are always smiling during conversations with customers
  • · You are eloquent in writing and verbal communication
  • · You are experienced in working with MS Office (especially Excel and Word)
  • · You are a native English speaker

REQUIREMENTS


SALARY

  • 5000000-15000000 IDR
LAMAR POSISI INI
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TYROOLA
TYROOLA

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