Min 2 tahun (Pegawai (non-manajemen & non-supervisor))
* Handle Customer enquiries
* Deliver fast and excellent solution to customers
* Establish and maintain relationship with customers
* Well-organized, capable and practiced in handling complex and multi-faceted tasks
* Contributes to team effort by accomplishing related results as needed.
* Recommends potential products or services to management by collecting customer information and analyzing customer needs.
* Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
* Good Decision making and problem solving skill
* Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Requirement : * Age Maximum 30 years old
* Having at least 2 years of working experience in Freight Forwarding/ Logistics
* Excellent command of both written and spoken English
* Having Strong and well-developed communications and inter-personal skill
* Good communication skill, Well organized, High motivation, good analytical thinking
* Pleasant personality, Tight in Follow-up and detail oriented