Salesforce Support Agent

INFLUX
Bandung, Jakarta, Yogjakarta, Java
Posted 2 bulan yang lalu | Customer Service

INFO DETAILS

Job Type   :
Full Time
Job Function   :
Customer Service
Experience   :
Staff / Junior Staff
Education   :
Diploma Degree - D4

DESCRIPTION

  • Influx provides customer service for brands and tech companies on demand, 24/7,
  • every day of the year (including holidays). To achieve this, our operation
  • includes agents and managers working around the globe. We also make good use of
  • training, QA, data and insights.
  • We’re looking for detail-oriented and thoughtful people to join our Indonesian
  • team. You’ll be tasked with answering customer questions and need to be able to
  • think on your feet, communicate clearly and effectively, and empathize with
  • customers who are struggling to solve a problem.
  • You’ll be working on a product that uses the Salesforce platform. You will be
  • working with Salesforce extensively.

REQUIREMENTS

  • What we’re looking for:
  • * Excellent written and verbal English communication skills
  • * Strong problem-solving skills
  • * Three+ years of experience as Salesforce Admin, with experience in managed
  • packages and custom data models
  • * Sense of humour
  • * Experience in Socialsuite is a plus
  • What you’ll be doing:
  • * Diagnose and solve the customer's’ problems
  • * Communicate effectively via email and chat with our customer
  • * Coordinate effectively with peers and your manager
  • * Contribute to a high-performance and friendly workplace culture
  • We like:
  • * Personal integrity
  • * Can-do attitude
  • * Team player
  • * Continuous learner

BENEFITS

  • What we offer:

    • The flexibility of working from home without having to go to the office
    • Work with clients in the USA, EU and elsewhere
    • Extensive opportunities to learn from, and work with, high-performing colleagues
    • A fast-growing startup who prioritizes internal promotion to fill the positions

SALARY

  • IDR 3.000.000 - 5.000.000
LAMAR POSISI INI
Referensikan teman kamu
INFLUX
INFLUX

COMPANY DETAIL

Company Industry : Consumer Services

Links : influx.support

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